Frequently Asked Questions
Answers to common questions about our Keego Harbor auto repair services.
What types of vehicles do you service?
We service both European and domestic vehicles, including rare, exotic, and classic cars. Whether you drive a BMW, Mercedes-Benz, Audi, Porsche, Ford, Chevy, or any other make, our ASE Certified technicians have the training and equipment to handle it.
Do you offer a warranty on repairs?
Yes. All qualifying repairs are backed by a 24-month/24,000-mile nationwide warranty through the Professional Auto Service network. This means your warranty is honored at participating shops across the country.
What are your hours of operation?
We are open Monday through Friday from 8:00 AM to 6:00 PM. Saturday service is available by appointment. We are closed on Sundays.
Do you offer towing services?
Yes. We offer 24-hour towing service. Call (248) 363-8356 for towing assistance at any time.
Can I get a ride while my car is being serviced?
Absolutely. We provide a courtesy local shuttle service to help you get where you need to go while your vehicle is in the shop. Loaner vehicles are also available for longer repairs — just ask when scheduling.
Do you use OEM parts?
We use quality parts including OEM factory parts that come with their own manufacturer warranty. For performance upgrades, we work with top brands like Brembo, Wilwood, Akrapovic, Borla, and Flowmaster.
How do I schedule an appointment?
You can call us at (248) 221-7717, email service@billysautoservices.com, or use our online contact form. We will confirm your preferred date and time as soon as possible.
Do you handle manufacturer-recommended service intervals?
Yes. We perform factory-recommended maintenance intervals including BMW Inspection services, Mercedes-Benz A and B services, and other manufacturer-specific maintenance schedules.
Are your technicians certified?
Yes. Our technicians are ASE Certified, meaning they have met rigorous national standards for automotive repair knowledge and skill.
Do you offer performance upgrades?
We do. From performance brake upgrades and custom exhaust systems to transmission performance modifications and engine components, we can help improve your vehicle's performance.
Where are you located?
We are located at 3075 Orchard Lake Rd, Keego Harbor, MI 48320. We serve Keego Harbor, Bloomfield, and the surrounding areas.
Is there a customer rewards program?
Yes. We offer a Customer Rewards Program where you earn rewards with every visit that can be applied toward future services.
Still Have Questions?
We're happy to help — reach out by phone or send us a message.